Frequently Asked Questions
Everything you need to know about our luxury outdoor and indoor furniture.
What materials are used in Cane-line furniture?
We use high-quality, weather-resistant materials such as Cane-line Weave, powder-coated aluminum, and certified teak. Our signature QuickDry & Airflow system ensures cushions dry quickly after rain.
How long does shipping typically take?
In-stock items are usually processed within 2-3 business days. Delivery times vary by location, typically ranging from 5 to 10 business days for standard furniture shipments.
Can your outdoor furniture stay outside all year round?
Yes, our outdoor collections are specifically designed to withstand UV rays, rain, and temperature fluctuations. However, we recommend using our custom furniture covers during winter for extra protection.
What is your return policy?
We offer a 14-day return policy for unused items in their original packaging. Please note that custom-made or personalized furniture orders are non-refundable.
Do you provide a warranty on your products?
Cane-line offers a 2-year warranty against manufacturing and material defects on all furniture items, ensuring your investment is protected.
How do I clean and maintain my furniture?
Most surfaces can be cleaned with mild soapy water and a soft brush. For specific materials like teak or specialized fabrics, we offer a range of dedicated care products to maintain the finish.